OUR 14 DAY RETURN POLICY
You may return any product you have purchased from us, that is not faulty, in its original condition within 14 days from the date it was purchased to receive a refund (return postage at cost of buyer). In order to take advantage of this, you can return your item(s) with proof of purchase, in person or by sending it back to our store.
All sale items are non-refundable due to change of mind and may only be return if the product is faulty.
If you would like to return your purchase for any reason, details of our returns guidelines are outlined below. If returned goods do not meet these criteria, a refund will be declined and your products will be returned to you (postage at buyers cost).
- Product must be returned within 14 days from the date of purchase.
- Product must not be worn, altered, or used.
- Product price tag or label must still be intact.
- Product must be in sell-able condition and unmarked.
CHANGES TO YOUR ORDER
If you need to make any changes to an order once it has already been submitted and payment is complete, please contact our Customer Service team via firstname.lastname@example.org.
HOW TO RETURN AN ONLINE ORDER
Online orders can be returned either in person instore or via post. Please return your product along with proof of purchase to:
Cables Wake Park
Att: Pro shop
405 Jamison Road,
Penrith NSW 2750