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You may return any product you have purchased from us, that is not faulty, in its original condition within 14 days from the date it was purchased to receive a refund (return postage at cost of buyer). In order to take advantage of this, you can return your item(s) with proof of purchase, in person or by sending it back to our store.

All sale items are non-refundable due to change of mind and may only be return if the product is faulty.

If you would like to return your purchase for any reason, details of our returns guidelines are outlined below. If returned goods do not meet these criteria, a refund will be declined and your products will be returned to you (postage at buyers cost).

  • Product must be returned within 14 days from the date of purchase.
  • Product must not be worn, altered, or used.
  • Product price tag or label must still be intact.
  • Product must be in sell-able condition and unmarked.


We will issue a refund for the price you paid for the products within 5 working days of the date we receive the returned item(s). All products must be in an undamaged, unworn condition with all labels where possible.


If you think a product is faulty, please head to our Warranty claims link via our website and our team will assist you in resolving the issue. Please note all warranty issues will go through the manufacturer directly and it is not up to cables wake park to decide the outcome.


If you need to make any changes to an order once it has already been submitted and payment is complete, please contact our Customer Service team via


Online orders can be returned either in person instore or via post. Please return your product along with proof of purchase to:

Cables Wake Park
Att: Pro shop
405 Jamison Road,
Penrith NSW 2750

  • Josh Raper

    Amazing place super fun there food is good there wakeboards are good generally super good loved going...
  • Caleb Tonpi

    Awesome fun all day 10/10...
  • Charlie Forrester

    Had an absolutely amazing time here, the staff was very helpful and were very nice to everyone. My first time kneeboarding in a long time and alrea......
  • Supriya Benjamin

    Need to go early on weekends to avoid long queues!...
  • rhys murray

    Went here recently for a kids birthday party. Was busy as it was a nice day and weekend but it didnt feel over crowded. Great facilities, kids food......
  • TK Murphy (TKM)

    Great place for the family to burn off some energy. The kidsn love the Aqua Park...
  • rianda maesa

  • Halle Brock

    Good service and super fun! The lines weren't too bad and the course itself was cool...
  • moopmoop meepmeep

  • C Jackson

  • Kourosh Keshavarz

    What a great place. An awesome venue to have water fun. We booked a table for a birthday which made the experience a great one....
  • Jwala Narasimham Rayapudi

  • Tanja K

    Great place to come and try something new! Staff are absolute gems Rob and Tom are amazing at giving great advice and helping you get the most of o......
  • peter herring

  • Thuan Nguyen

    Best to go at 11am session, as it's less people playing....
  • Tadhg O Connell

  • Walead Ammar

  • Terry Cleghorn

    Great place to stay...
  • Ravi Gampala

  • Antonio Bove

  • Aj Philips

    Great water sports park! The staff are phenomenal and create such a welcoming and positive atmosphere. They're always there to help and encourage a......

    Go to cables every weekend and can't get enough! Awesome staff, very friendly and helpful. Positive vibes, and awesome features in the lakes. 🤙🤙🤙...
  • Justin McNamara

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