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Returns

OUR 14 DAY RETURN POLICY

You may return any product you have purchased from us, that is not faulty, in its original condition within 14 days from the date it was purchased to receive a refund (return postage at cost of buyer). In order to take advantage of this, you can return your item(s) with proof of purchase, in person or by sending it back to our store.

All sale items are non-refundable due to change of mind and may only be return if the product is faulty.

If you would like to return your purchase for any reason, details of our returns guidelines are outlined below. If returned goods do not meet these criteria, a refund will be declined and your products will be returned to you (postage at buyers cost).

  • Product must be returned within 14 days from the date of purchase.
  • Product must not be worn, altered, or used.
  • Product price tag or label must still be intact.
  • Product must be in sell-able condition and unmarked.

REFUNDS

We will issue a refund for the price you paid for the products within 5 working days of the date we receive the returned item(s). All products must be in an undamaged, unworn condition with all labels where possible.

FAULTY PRODUCTS

If you think a product is faulty, please head to our Warranty claims link via our website and our team will assist you in resolving the issue. Please note all warranty issues will go through the manufacturer directly and it is not up to cables wake park to decide the outcome.

CHANGES TO YOUR ORDER

If you need to make any changes to an order once it has already been submitted and payment is complete, please contact our Customer Service team via proshop@cableswakepark.com.au.

HOW TO RETURN AN ONLINE ORDER

Online orders can be returned either in person instore or via post. Please return your product along with proof of purchase to:

Cables Wake Park
Att: Pro shop
405 Jamison Road,
Penrith NSW 2750

  • anson lau

    The best wakeboarding place in Sydney...
  • J V A

    This is fun 🤩 great cable waterski facility. We had an excellent day with waterskiing first and a run around the waterpark after. This is park is o......
  • Wendy Xiao

    Tried wakeboarding for the first time. The staff are super nice and helpful. Had a great time. Even with only less than 30 people on the course the......
  • brook ernst

  • Zara Pirotta

  • Dean Carollo

  • William Taione

    We had the best time! My step-son(15yr), and daughter(10yr) also participated and it was there first time wake boarding. Although my daughter found......
  • Jissy Mathew

  • Sandro Tarazi

  • Shannon Farrell

    Great place ethe kid's...
  • Jackie Wray

  • HazaLa7

    Great place with lovely staff and good facilities....
  • james kershaw

    A great environment with very friendly staff perfect for the whole family. If you are fortunate enough to have Rob operating when you go, you will......
  • Thomas Martin

  • Mirko P

    Great day out with the kids...
  • ranjit singh

    Nice place for kids to enjoy that is not too far from my residence. Great staff and fantastic atmosphere....
  • Eunju Lee

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